Zevnax Help Center
Everything you need to set up your account, automate your billing, and manage your members like a pro.
1. How to add a new member
Step-by-step instructions to get a new customer into the system.
- Open your Zevnax dashboard and navigate to the Members tab on the left sidebar.
- Click the "Add Member" button in the top right corner.
- Enter the member's details: Name, Email (optional), and Phone Number.
- Select their Membership Plan from the dropdown menu (e.g., Monthly Pro).
- The system will automatically calculate their Expiry Date based on the plan. Click Save.
2. How to connect Razorpay for online payments
Start collecting money instantly with zero coding.
- Navigate to the Settings tab and select Online Payments.
- Locate the Razorpay section.
- Enter your
Key IDandKey Secret(found in your Razorpay Dashboard under API Keys). - Toggle the switch to "Enable Online Payments".
- Click Save. Zevnax automatically configures secure webhooks in the background so payment statuses update instantly!
3. How to set up automated WhatsApp reminders
Put your membership renewals on autopilot.
- Go to the Automations tab (or Settings -> WhatsApp).
- Review the pre-written templates for reminders sent 7 Days Before, 3 Days Before, and On the Day of Expiry.
- You can customize the text to match your brand's voice (e.g., "Hey {{name}}, your gym membership expires soon!").
- Toggle the switch to "Enable WhatsApp Automations".
- That's it! Zevnax will now chase payments for you while you sleep.
4. How to manage and track outstanding dues
Handle partial payments like a pro.
- If a member only pays half their fee, go to the Members tab and click on their name to open their profile.
- Navigate to the Dues section and click "Add Due".
- Enter the remaining amount owed.
- Magic Feature: The next time Zevnax sends this member an automated payment link, the due amount is automatically added to their total bill, forcing them to settle their debt!